1. Introduction Welcome to NeoSaathi.AI, operated by Neo Saathi, located at 1321 ParkLane Tower, Business Bay, Dubai, United Arab Emirates. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other identifying information.

• Usage Data: Interactions with your AI companion, preferences, and training data used to customize your experience.

• Device & Technical Data: IP address, browser type, and device identifiers.

3. How We Use Your Information

• To personalize your AI companion’s responses and emotional intelligence.

• To improve our services, user experience, and technology infrastructure.

• For security, compliance, and legal obligations.

4. Sharing Your Information We do not sell your personal information. We may share it with:

• Service providers helping us operate the platform.

• Legal authorities when required by law.

5. Data Retention We retain your data as long as necessary for providing the service or as required by law.

6. Your Rights You have the right to:

• Access and correct your personal data.

• Request deletion of your account and associated data.

• Withdraw consent to data processing.

7. Security We implement industry-standard security measures to protect your data.

8. International Transfers Your data may be transferred to and processed in countries outside your residence, including our servers in the UAE.

9. Contact Us For any questions or requests regarding your data: Email: info@neosaathi.ai
Phone: +971 50 694 0786
Address: 1321 ParkLane Tower, Business Bay, Dubai, United Arab Emirates